Same issue. No uploads from over the last 4 months are showing. See it in the Upload library, but in the actual app/program, it's not under uploads. Just empty.
This mess started yesterday. I pushed through but finally got fed up last night and sent email to homestyler-support@service.alibaba.com.......HS said they fixed it, I was able to use models for about 5 hrs this morning but around 12 noon seems like the system failed again. Sent them another email, still waiting.......@Homestyler Official
the same thing happens to me, I thought it was some update. I see that it is the problem of the program. I work with my uploads..... it is impossible to work like this
I have had the same problem for months so far and think I may have figured out the reason why; I'm still not 100% certain of this being the cause, but I think that in order to upload new materials and textures you have to upgrade which of course means having to pay money on a monthly basis.
If this is indeed the case then it is personally very upsetting to me; because I can NOT pay and do NOT even want to pay, and I don't care if the cheapest starts at $4.9!